To cancel your hosting service:
- Log into our Billing and Support System
- Click "Services" in the top menu and then "My Services" in the drop-down menu.
- Click "View Details" next to the service that you wish to cancel.
- Click the "Management Actions" tab and then "Request Cancellation" in the drop-down menu.
- Briefly describe your reason for canceling the service.
- Choose your "Cancellation Type" - "Immediate" or "End of Billing Period".
- Click "Request Cancellation"
You will receive an email to the primary email address on file with the subject "AdroitSSD LLC - Cancellation Request Confirmation." If you do not receive this email please make sure to check your spam or junk folder. In the event that you believe you have not received this confirmation and you have checked your spam and junk folders, please get with our billing department to ensure your cancellation has been received.
Please note that after cacellation you must cancel subscription from your paypal account to avoid any further charges.
